I only went there for a free facial. I had a mole on the end of my nose which was actually a beauty mark. Had checked couple times when I was young, called a beauty mark and definately benign. So my free facial went to " remove that mole", said Dr. Wakeland, "your insurance will pay for all of it." Sounded good till my pores are now craters and scars. I asked about crater/scars on my nose...